Privacy Policy

Concept Clear Academy – Privacy Policy

Effective Date: January 01, 2026.

Concept Clear Academy ("we," "our," "us") is committed to protecting the privacy of our students, parents, teachers, trainers, and all platform users. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you access or use our services.

1. Information We Collect

• Personal Information: Name, contact details (email, phone), age, academic details, and payment information.
• Usage Data: Device information, browser type, IP address, and usage logs.
• Children's Data: Since our services include minors (Class 1–12 students), we collect data only with parental/guardian consent.

2. How We Use Information

• To provide academic and professional tuition services.
• To process payments and generate receipts.
• To personalize learning experiences and match tutors with learners.
• To comply with legal obligations in Bangladesh and South Asia.
• To ensure safety, prevent fraud, and maintain service quality.

3. Data Sharing

• With verified tutors, only where necessary for lesson delivery.
• With trusted third-party providers (payment gateways, video conferencing tools, analytics).
• With legal authorities, if required by law.

4. Data Retention

We retain personal data only as long as necessary for providing services, complying with legal obligations, or resolving disputes.

5. Cookies & Tracking

We use cookies and analytics tools to improve user experience. Users may disable cookies through browser settings.

6. User Rights

Users (and parents/guardians for minors) have the right to:

• Access, update, or delete their personal data.
• Opt out of marketing communication.
• Request clarification on how their data is used.

7. Contact Us

For privacy-related concerns, contact:

📧 Email: support@conceptclearacademy.com

📞 Phone: +880-1868655123, +966-057 768 5962